AmazonFresh iPhone App: Easy to get incorrect menu headings

Date: 06/02/2013

AmazonFresh iPhone App: Version 1.1.6

Description:

There is an extremely minor problem on the “More” screen of the iPhone app.

This bug is somewhat common on various iPhone apps.   I always subconsciously look for this one as soon as I try a new app. I was surprised to see it in an Amazon produced iPhone app.  This is the first time that I’ve discovered this problem with something that Amazon has produced.

This problem is much easier to show than to describe, so if you’re interested, you can just scroll down to the attached screenshots.

Here’s the basics:

There’s a “More” screen in the AmazonFresh app.  This “More” screen has six selectable options on the screen.  In the middle of these six options there are three labeled “FAQ” and “About” and “Legal.”

If the user coordinates pressing two of these options at the same time, the label at the top of the screen will disappear, or will be replaced by an incorrect heading.  The user will be on the “Legal” screen with the label of “About” at the top.

This isn’t exactly a bug that a lot of people will run into, but it is a bug that you’ll find on a number iPhone apps.  I’ve noticed similar problems with the Wanelo, Nosh and Vine iPhone apps recently.

Steps:

1.     While logged into AmazonFresh account, launch the iPhone app (version 1.1.6)

2.     From within the AmazonFresh iPhone app select “More” in the bottom right hand corner of the screen

3.     From the “More” screen select and then release “About” and “Legal” at the same time

4.     Watch the heading on the screen – incorrect heading will appear at the top of the UI

Result:  Using a very roundabout method, it is possible to get the heading on the “More” screen of the AmazonFresh iPhone app to be incorrect

Expected:  This shouldn’t happen, most apps don’t have this problem

From the "More" screen of the AmazonFresh iPhone app, select "About" and "Legal" at the same time....

You'll see that you can select "About" and "Legal" at the same time.  Keep a close eye of the text at the top of the screen from this point forward...

The "More" heading is appearing incorrectly on the "About" screen.  You can also toggle through and see different text whisk by on the top of the screen.

AmazonFresh iPhone App: Blank Categories Screen

Date: 06/01/2013

AmazonFresh iPhone App:  Version 1.1.6

Description:

Chalk this up to their being no such thing as a stupid question.

I’ve got a question.  The AmazonFresh iPhone app has a “Shop by Aisle” option.

On this “Shop by Aisle” option, there’s a selectable “Categories” option.  If you press on the arrow for “Categories” you are taken to a categories screen that is blank.

What’s the point of that?

Please see the attached screenshots – it’s much easier to show than to describe.

Steps:

1.     Logged into your AmazonFresh account, select “Shop by Aisle” from inside the AmazonFresh iPhone app

2.     From the “Aisle” screen select the “Categories” arrow at the very top of the screen

Result:  Selecting “Categories” from the “Aisle” screen inside of the AmazonFresh iPhone app will take the user to a totally blank screen labeled “Categories”

Expected:  You shouldn’t be able to wander into a totally blank screen that easily!

Select "Shop by Aisle"

Categories, at the top of the screen, has an arrow that you can press.  If you do.....

You are left on a blank screen.  

AmazonFresh iPhone App - Searches for the percentage sign bring back funny results.

Date: 04/25/13

AmazonFresh iPhone App (Version 1.1.4)

I wonder if I am the only one who has noticed this.

On the AmazonFresh iPhone app, if you run a search for the percentage symbol, you’ll be returned an astounding number of results (today I got 117,024) and a blank list.

Check out the attached screenshots.

1.     Using the AmazonFresh iPhone app, run a search for the percentage symbol

2.     Note the large number of returned results

Result:  Running a search for the percentage symbol on the AmazonFresh iPhone app returns a large number of listed results – but nothing that the user can select

Expected:  If there aren’t any selectable results from a search for the percentage sign, than I don’t expect to see a number listed

Run a search for the percentage sign....

You get back a lot of results!  But there's nothing to select.   

AmazonFresh iPhone App - Clicking above mobile site link makes a blue rectangle appear on screen

Date:   04/11/13

AmazonFresh iPhone App (version 1.1.4)

Minor functional complaint with the latest version of the AmazonFresh iPhone App.

There is a section in the address book section of "delivery times" that is awfully confusing.

If it is blank, you'll see text that reads, "If you do not see your address it might be undeliverable or missing a payment instrument."

Under this text you'll see another sentence (which is a link) that says, "Please go to our mobile site to update your address book."

The problem that I hit several times is, that, if I tap on this area with my left thumb, the entire area around it becomes blue.  There's a huge blue rectangle on the screen.

I kept thinking the link was dead, or that I was selecting an option that wasn't available.

I've seen this problem on the occasional app, i've not seen it on an Amazon produced app.

This issue is easier to just show than it is to describe, so please just see the attached screenshots.

Steps to reproduce:

1.  Download the AmazonFresh iPhone App (version 1.1.4)
2.  Launch the AmazonFresh app and sign in with your account (an account which hasn't used the service yet)
3.   Select "Delivery Times"
4.  After being taken to an "Address Book" screen, use your left thumb an tap on area just slightly above "Please go to our mobile site..."

Result:  When I use my thumb to click on the area around a link to your mobile site, a rectangular area is highlighted inside the app - made me think that link was dead

Expected:  I do not expect a blue rectangular area to pop up inside the app, when I click on area above "Please go to our mobile site..."

Update the AmazonFresh iPhone App to version 1.1.4.

After logging in with your Amazon credentials (best to do this with an account that is just trying out AmazonFresh for the first time), select "Delivery Times."

If your account doesn't have any AmazonFresh ordering history, this screen will flash for a brief second.  Home button doesn't work....

Using my left thumb, I click on the area just above, "Please go to our mobile site to update your address book."  If I do this, a big, blue, rectangle appears stuck on the screen.  In addition, pressing the "Delivery Times" back arrow takes me to the previous screen, which loads for one second, and then returns me back to this screen!  Confusing!

AmazonFresh iPhone App: Confusing error message from "+" searches

Date: 02/03/13

Minor bug with the AmazonFresh iPhone app (version1.1.3).  This bug is much easier to show than it is to describe, so please see the attached screenshots.  This bug allows occurs with the Android version of the AmazonFresh app.

The user will receive a very confusing and ambiguous error message after running searches for the “+” character.

If the user on an iPhone runs a search for the “+” character, an error message appears.

This error message displays as, “Attention.  Problem with returning search results for customer…” 

Steps to reproduce:

1.     Download and launch the AmazonFresh iPhone app (version 1.1.3)

2.     Sign into your account

3.     Run a search for the “+” character

Result:  Running a search for the “+” character on the AmazonFresh iPhone app results in an ambiguous error message

Expected:  No ambiguous error messages from running searches of the “+” character on the AmazonFresh iPhone app

Run a search for the "+" character on the AmazonFresh iPhone app.

Confusing error message is returned from searches of the "+" character.