Thursday, May 2, 2013

Wanelo iPhone App: Confusing "parameters" error message from naming certain new collections


Date: 05/03/2013

Wanelo iPhone App (version 2.5)

I already know what you’re going to think.  So, I’ll say it out in the open right now.  This complaint of mine is NOT about functionality.

My complaint is about the actual text of an error message. 

If you haven’t tried the Wanelo iPhone App yet, youshould

The app does display an awfully uninformative error message, however.  If the user tries to name a new collection using certain characters (such as the dollar sign and the “+” symbol) from the iPhone keyboard, an interesting message appears.

An error message titled, “Oops!” appears, along with the sentence, “one or more parameters are missing to perform this operation”. 

This error message is confusing, and it sounds like something a computer would say.  Once again, this isn’t about functionality, most users aren’t going to have this problem.   My complaint is with the actual wording of the error message.

This is much easier to show than to describe, so please see the attached screenshots below.

Please Note: Interestingly enough, the same error message won’t appear if you double the input.  So, for example, a single dollar sign ($) will give you the error message, while two dollar signs ($$) will not.

Steps:

1.     Launch the Wanelo iPhone App (while signed into your account)
2.     Select the sunglasses and mustache icon, which will take you to a “YOU” page
3.     Select “+ Create a new collection”
4.     Enter in a single dollar sign ($) and select “Done”
5.     Note the error message which displays the sentence, “one or more parameters are missing to perform this operation”

Result:  Entering in a variety of single characters from the iPhone keyboard as the names of the “new collections” inside of the Wanelo iPhone app will result in a very uninformative error message

Expected:  Don’t care about functionality, the wording of this error message is extraordinarily vague 

Launch the Wanelo iPhone App while all ready signed into a working account....

From the "YOU" page, select "Collections".......

Enter in something like a single dollar sign.  

Confusing, confusing, confusing error message!

No comments:

Post a Comment