Saturday, April 6, 2013

Swirl It iPhone App - the "Feedback" and "Tell a Friend" options don't work

Description:

The feedback feature on the Swirl It wine discovery app for the iPhone isn't working.

If you haven't downloaded Swirl It! yet, you should.  It's a great idea for an app.  I played around with it for a few minutes this morning, and it worked very well.

I was surprised to discover that the feedback feature doesn't work.  Every time I clicked on either "Feedback" or "Tell a Friend" a blank email page would pop-up, and then promptly collapse.

Users aren't able to send an email telling people to check out the app.

I've never seen this on any iPhone app.


Steps:

1.  Download and launch the Swirl It app
2.  Create an account (I didn't use facebook connect)
3.  From within the app select "About"
4.  Select either "Feedback" or "Tell a Friend"

Result:  On my iPhone, the "Feedback" and "Tell a Friend" links on the "About" section of the Swirl It! app don't work - an email screen pops up and then promptly collapses down

Expected:  That "Feedback" and "Tell a Friend" links on the Swirl It! iPhone app should work

Download the Swirl It! iPhone app.


Select either "Feedback" or "Tell a Friend".....

Blank email message pops up and collapses....

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