Sunday, March 31, 2013

BrightNest iPhone App - Facebook error message is confusing

Date: 03/31/13

Description:

The following problem is similar to one that the Trover iPhone app has.  I've actually noticed this problem on a number of different iPhone apps.

It reminds me of a confusing error message that would pop up on the iPhone a long time ago, if the user declined the app permission to know the phone's current location.  The problem isn't that this particular app has this problem, the issue is that there really should be some uniformity among all apps.

Anyways, it's an extremely minor complaint.  It's related to an error message on the very interesting BrightNest  iPhone app (which I encourage you to download and try).

The error message appears when you first launch the app, then select "Connect using Facebook"

Steps to reproduce this error message:

1.  Download the brightnest iPhone app
2.  Launch the app and select "Connect using Facebook"
3.  From the Facebook Log In permission screen, select "Cancel"
4.  You'll be returned to the brightnest iPhone app with an error message of, "The operation couldn't be completed.  (com.facebook.sdk error 2.)

Result:  Canceling out of the Facebook Login permission screen on the iPhone will return the user to the brightnest iPhone app with a confusing error message on screen

Expected:  Many apps have very specific error messages when this occurs


Cancel out of this screen, by selecting the "Cancel" option in the upper right hand corner.


2 comments:

  1. The problem isn't that this particular app has this problem, the issue is that there really should be some uniformity among all apps. Spy Hook Spy Line Spy Sinker

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