Saturday, February 2, 2013

AmazonFresh iPhone App: Confusing error message from "+" searches


Date: 02/03/13

Minor bug with the AmazonFresh iPhone app (version1.1.3).  This bug is much easier to show than it is to describe, so please see the attached screenshots.  This bug allows occurs with the Android version of the AmazonFresh app.

The user will receive a very confusing and ambiguous error message after running searches for the “+” character.

If the user on an iPhone runs a search for the “+” character, an error message appears.

This error message displays as, “Attention.  Problem with returning search results for customer…” 

Steps to reproduce:

1.     Download and launch the AmazonFresh iPhone app (version 1.1.3)
2.     Sign into your account
3.     Run a search for the “+” character

Result:  Running a search for the “+” character on the AmazonFresh iPhone app results in an ambiguous error message

Expected:  No ambiguous error messages from running searches of the “+” character on the AmazonFresh iPhone app

Run a search for the "+" character on the AmazonFresh iPhone app.

Confusing error message is returned from searches of the "+" character.

Glassdoor iPhone App: Easy to get stuck on the filter screen


Glassdoor iPhone App (version 1.0.6)

Date: 02/02/13

Description:

I’ve found a very minor bug with Glassdoor iPhone app.  It’s interesting enough that I decided to jot it down, as I sit here, digesting pizza.

I’ve used Glassdoor on the web before and enjoyed it, so I was very happy to discover that they released an iPhone app.  You should download it yourself to try itout.

There is a minor bug with this iPhone app, that’s easy to reproduce.  It would be unlikely for an end user to run into this issue during the normal course of using the app.

But still, the bug is interesting.  And is worth being documented.

This bug is much easier to show than to describe, so please just look below at the attached screenshots.

Here’s the bug:

On a the detail page for every company profiled in the Glassdoor iPhone app, there’s a “Filter” option in the upper right hand corner, and a back arrow in the upper left.

It takes a bit of two-finger dexterity and practice, but if you press these two buttons at roughly the same time, you’ll be able to activate the “Filter” screen while you are transferring back to the previous screen you were on.

If you do this, you are totally stuck.  You are left stranded on a Filter screen, and pressing the “Cancel” or “Apply” buttons does nothing.

Re-launching the app doesn’t help either, you are permanently stuck on a frozen “Filter” screen!

I just used a whole lot of words to describe something which I could have just as easily shown.  Please take a look at the screenshots below.

Steps to Reproduce:

1.     Launch the Glassdoor iPhone app (version 1.0.6)
2.     Head to the detail page of any company
3.     (it takes some practice) Prepare two of your fingers
4.     Press the “Filter” button and the back arrow at almost the same time


Result:  Pressing the “Filter” button and the back arrow at roughly the same time on a company’s detail page results in the user being stranded on an unresponsive “Filter” screen – the “Cancel” button stops working

Expected:  Shouldn’t be stranded on a screen, no matter how unlikely the route to get there is!

Launch the Glassdoor iPhone Application.

It takes a little practice and some finger dexterity, but if you press "Filter" and the back arrow at roughly the same time....

But if done just right, you'll end up stranded on a screen like this.  The "Cancel" and "Apply" buttons do not work.  Typing in a location, doesn't work.  Typing in a job title or keyword doesn't work.  Exiting out of the app, and then re-launching the app, doesn't work.  You are stuck on this screen!  Yowzahs!